Service 02 · Software & Integration

Custom software development & systems integration

Software that fits your processes. Systems that work together.

The solution

We develop applications and connect existing platforms to simplify operations, improve information flow and support business growth. Instead of forcing your teams into a packaged product, we build the module, portal or integration that your process actually needs, and we make it talk to the systems you already run, whether that is ISOFT ERP, GrandLinks ITSM, a bank's core system or a spreadsheet nobody dares to retire.

Business value

Fewer repetitive tasks, better data consistency and stronger operational control.

Service scope

Custom software development & systems integration

Four stages, each with a clear deliverable. Where AI helps, it is marked.

01

Requirements discovery and user experience design

We map the process as it really happens, agree the scope in writing and prototype the screens before a line of code is written.

02

Custom web applications, portals and management modules

Client portals, approval workflows, field apps and management modules, built on maintainable frameworks and hosted where you choose.

Data extraction and validation
03

API integrations, synchronisation and data migration

We connect systems through APIs, files or databases, keep them in sync, and migrate historical data with reconciliation reports.

Cross-system mapping
04

Testing, deployment, training and ongoing enhancements

Acceptance testing with your users, documented deployment, training, and a maintenance plan for the changes that follow go-live.

In-application assistance
AI use cases

Three AI use cases, all optional

Optional. Every AI feature uses data you approve, can be switched off, and keeps a person in the loop.

Data extraction and validation

Reads invoices, forms and documents, extracts the fields and flags what does not match before it enters your system.

Cross-system mapping

Suggests how fields in one system correspond to fields in another, cutting integration mapping time.

In-application assistance

A help assistant inside your application that answers in Portuguese or English using only your documentation.

When this service makes sense

Software that fits your processes. Systems that work together.

  • Your teams re-type the same data into two or three systems every day.
  • A supplier portal, approval flow or reporting need is not covered by any product you own.
  • You are replacing a legacy system and need the history migrated safely.
How we work

Delivery with clear criteria.

Project, recurring service or specialist engagement. The model and indicators are defined in the proposal.

01

Assess

Goals, data, systems and constraints.

02

Design

Scope, architecture, integrations and plan.

03

Implement

Configuration, development and testing.

04

Validate

Acceptance, quality and knowledge transfer.

Frequently asked questions

What clients ask us

Do you work with systems that are not from ISOFT?

Yes. We integrate with any platform that exposes an API, a database or a file exchange, including banking, telecom and government systems.

Who owns the code?

You do. Source code, documentation and deployment scripts are delivered with the project.

How long does a typical project take?

A focused integration takes four to eight weeks. A custom portal or module usually takes two to four months, delivered in stages you can use early.