{"id":5730,"date":"2022-12-09T20:37:16","date_gmt":"2022-12-09T20:37:16","guid":{"rendered":"https:\/\/hawat.qodeinteractive.com\/?page_id=5730"},"modified":"2026-10-13T09:22:24","modified_gmt":"2026-10-13T09:22:24","slug":"servicos","status":"publish","type":"page","link":"https:\/\/isoft.ao\/en\/servicos\/","title":{"rendered":"Services"},"content":{"rendered":"<div class=\"isv isv-hub\" data-no-translation lang=\"en\"><section class=\"isv-hero isv-hero--plain\"><div class=\"isv-wrap\"><span class=\"isv-num\">Services<\/span><h1>IT services for the whole organisation<\/h1><p class=\"isv-tagline\">Consulting, cybersecurity, infrastructure, cloud and operations, from one local team in Luanda.<\/p><div class=\"isv-ctas\"><a class=\"isv-btn isv-btn--primary\" href=\"https:\/\/isoft.ao\/en\/contacto\/\">Talk to us<\/a><a class=\"isv-btn isv-btn--ghost\" href=\"#catalogo\">See the full catalogue<\/a><\/div><\/div><\/section><div class=\"isv-marquee\" aria-hidden=\"true\"><div class=\"isv-marquee-track\"><div><span>Consulting &amp; advisory<\/span><i>\/\/<\/i><span>Infrastructure &amp; data centre<\/span><i>\/\/<\/i><span>Networking &amp; connectivity<\/span><i>\/\/<\/i><span>Cybersecurity<\/span><i>\/\/<\/i><span>Cloud services<\/span><i>\/\/<\/i><span>Backup, continuity &amp; disaster recovery<\/span><i>\/\/<\/i><span>Managed services<\/span><i>\/\/<\/i><span>Service desk &amp; end-user support<\/span><i>\/\/<\/i><span>Software, development &amp; automation<\/span><i>\/\/<\/i><span>Data &amp; analytics<\/span><i>\/\/<\/i><span>Unified communications &amp; collaboration<\/span><i>\/\/<\/i><span>Physical security &amp; smart building<\/span><i>\/\/<\/i><span>Business applications<\/span><i>\/\/<\/i><span>Project &amp; programme delivery<\/span><i>\/\/<\/i><span>Training &amp; knowledge transfer<\/span><i>\/\/<\/i><span>Commercial &amp; support models<\/span><i>\/\/<\/i><\/div><div><span>Consulting &amp; advisory<\/span><i>\/\/<\/i><span>Infrastructure &amp; data centre<\/span><i>\/\/<\/i><span>Networking &amp; connectivity<\/span><i>\/\/<\/i><span>Cybersecurity<\/span><i>\/\/<\/i><span>Cloud services<\/span><i>\/\/<\/i><span>Backup, continuity &amp; disaster recovery<\/span><i>\/\/<\/i><span>Managed services<\/span><i>\/\/<\/i><span>Service desk &amp; end-user support<\/span><i>\/\/<\/i><span>Software, development &amp; automation<\/span><i>\/\/<\/i><span>Data &amp; analytics<\/span><i>\/\/<\/i><span>Unified communications &amp; collaboration<\/span><i>\/\/<\/i><span>Physical security &amp; smart building<\/span><i>\/\/<\/i><span>Business applications<\/span><i>\/\/<\/i><span>Project &amp; programme delivery<\/span><i>\/\/<\/i><span>Training &amp; knowledge transfer<\/span><i>\/\/<\/i><span>Commercial &amp; support models<\/span><i>\/\/<\/i><\/div><\/div><\/div><section class=\"isv-sec isv-light\"><div class=\"isv-wrap isv-two\"><div><span class=\"isv-eyebrow\">What we do<\/span><p>iSoft designs, supplies and supports the systems your business depends on. Choose one service or let a single local team look after everything. Below you will find the services with their own page, followed by the full catalogue: 99 services in 16 areas.<\/p><\/div><div class=\"isv-valuebox\"><h3>One partner<\/h3><p>Software, hosting, networks, hardware and security delivered by one team, with a single point of contact.<\/p><\/div><\/div><\/section><section class=\"isv-sec isv-alt\" id=\"servicos\"><div class=\"isv-wrap\"><span class=\"isv-eyebrow\">Featured services<\/span><h2>Choose by area<\/h2><p class=\"isv-lead\">Each page explains the solution, the scope, when it makes sense and the most common questions.<\/p><div class=\"isv-group\"><h3 class=\"isv-group-title\">Strategy &amp; software<\/h3><div class=\"isv-cards\"><a class=\"isv-rel\" href=\"https:\/\/isoft.ao\/en\/servicos\/consultoria-tecnologica\/\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/services\/01_technology-consulting_1024x699.webp\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><span class=\"isv-rel-body\"><span class=\"isv-n\">01<\/span><span class=\"isv-rel-title\">Technology consulting<\/span><\/span><\/a><a class=\"isv-rel\" href=\"https:\/\/isoft.ao\/en\/servicos\/desenvolvimento-software-integracao\/\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/services\/02_custom-software-integration_1024x699.webp\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><span class=\"isv-rel-body\"><span class=\"isv-n\">02<\/span><span class=\"isv-rel-title\">Custom software development &amp; systems integration<\/span><\/span><\/a><a class=\"isv-rel\" href=\"https:\/\/isoft.ao\/en\/isoft-ai-integrations\/\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/services\/07_extra_1024x699.webp\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><span class=\"isv-rel-body\"><span class=\"isv-n\">07<\/span><span class=\"isv-rel-title\">AI integrations<\/span><\/span><\/a><\/div><\/div><div class=\"isv-group\"><h3 class=\"isv-group-title\">Cybersecurity<\/h3><div class=\"isv-cards\"><a class=\"isv-rel\" href=\"https:\/\/isoft.ao\/en\/isoft-cybersecurity\/\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/uploads\/2026\/01\/Cybersecurity-1500px-1024px-1024x699.png\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><span class=\"isv-rel-body\"><span class=\"isv-rel-title\">Penetration testing &amp; audits<\/span><\/span><\/a><a class=\"isv-rel\" href=\"https:\/\/isoft.ao\/en\/servicos\/resposta-incidentes-criticos\/\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/services\/03_critical-incident-response_1024x699.webp\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><span class=\"isv-rel-body\"><span class=\"isv-n\">03<\/span><span class=\"isv-rel-title\">Critical incident response<\/span><\/span><\/a><a class=\"isv-rel\" href=\"https:\/\/isoft.ao\/en\/servicos\/blue-team-defesa-cibernetica\/\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/services\/04_blue-team-cyber-defence_1024x699.webp\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><span class=\"isv-rel-body\"><span class=\"isv-n\">04<\/span><span class=\"isv-rel-title\">Blue Team \u2014 cyber defence<\/span><\/span><\/a><a class=\"isv-rel\" href=\"https:\/\/isoft.ao\/en\/servicos\/investigacao-forense-digital\/\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/services\/05_digital-forensics_1024x699.webp\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><span class=\"isv-rel-body\"><span class=\"isv-n\">05<\/span><span class=\"isv-rel-title\">Digital forensics<\/span><\/span><\/a><a class=\"isv-rel\" href=\"https:\/\/isoft.ao\/en\/servicos\/soc-instalacoes-cliente\/\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/services\/06_on-premises-soc_1024x699.webp\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><span class=\"isv-rel-body\"><span class=\"isv-n\">06<\/span><span class=\"isv-rel-title\">On-premises SOC<\/span><\/span><\/a><\/div><\/div><div class=\"isv-group\"><h3 class=\"isv-group-title\">Infrastructure &amp; operations<\/h3><div class=\"isv-cards\"><a class=\"isv-rel\" href=\"https:\/\/isoft.ao\/en\/servicos\/infraestrutura-centros-dados\/\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/services\/10_infrastructure-data-centres_1024x699.webp\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><span class=\"isv-rel-body\"><span class=\"isv-n\">10<\/span><span class=\"isv-rel-title\">Infrastructure &amp; data centres<\/span><\/span><\/a><a class=\"isv-rel\" href=\"https:\/\/isoft.ao\/en\/isoft-network\/\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/services\/11_extra_1024x699.webp\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><span class=\"isv-rel-body\"><span class=\"isv-n\">11<\/span><span class=\"isv-rel-title\">Networks &amp; connectivity<\/span><\/span><\/a><a class=\"isv-rel\" href=\"https:\/\/isoft.ao\/en\/isoft-hosting\/\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/uploads\/2026\/01\/Cloud-tech-services-1-1024x699.png\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><span class=\"isv-rel-body\"><span class=\"isv-rel-title\">Hosting &amp; cloud<\/span><\/span><\/a><a class=\"isv-rel\" href=\"https:\/\/isoft.ao\/en\/servicos\/backups-recuperacao-desastre\/\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/services\/09_backups-disaster-recovery_1024x699.webp\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><span class=\"isv-rel-body\"><span class=\"isv-n\">09<\/span><span class=\"isv-rel-title\">Backups &amp; disaster recovery<\/span><\/span><\/a><a class=\"isv-rel\" href=\"https:\/\/isoft.ao\/en\/servicos\/servicos-geridos-ti\/\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/services\/08_it-managed-services_1024x699.webp\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><span class=\"isv-rel-body\"><span class=\"isv-n\">08<\/span><span class=\"isv-rel-title\">IT managed services<\/span><\/span><\/a><\/div><\/div><\/div><\/section><section class=\"isv-sec isv-light\" id=\"catalogo\"><div class=\"isv-wrap\"><span class=\"isv-eyebrow\">Service catalogue<\/span><h2>Full catalogue: 99 services in 16 areas<\/h2><p class=\"isv-lead\">Everything we can do for your IT, from planning to daily operations. If you cannot find what you need, talk to us.<\/p><div class=\"isv-search\"><i class=\"fa-solid fa-magnifying-glass\" aria-hidden=\"true\"><\/i><input class=\"isv-search-input\" type=\"search\" placeholder=\"Search for a service, for example backup or Wi-Fi\" aria-label=\"Search the catalogue\" autocomplete=\"off\"><span class=\"isv-search-count\" aria-live=\"polite\" data-some=\"%d of %t services\" data-none=\"No service found. Talk to us.\"><\/span><\/div><div class=\"isv-cat\" data-items=\"99\"><article class=\"isv-catcard\"><div class=\"isv-catcard-top\"><span class=\"isv-catcard-ic\"><i class=\"fa-solid fa-compass\" aria-hidden=\"true\"><\/i><\/span><div><span class=\"isv-n\">01<\/span><h3>Consulting &amp; advisory<\/h3><\/div><\/div><ul><li>IT strategy and digital transformation roadmaps<\/li><li>IT assessments and audits (infrastructure, security, maturity)<\/li><li>Enterprise architecture and solution design<\/li><li>IT governance (COBIT, ITIL alignment)<\/li><li>Technology selection, vendor evaluation and RFP support<\/li><li>IT budgeting, TCO\/ROI analysis and cost optimisation<\/li><li>Virtual CIO, CISO and CTO services<\/li><\/ul><a class=\"isv-catcard-link\" href=\"https:\/\/isoft.ao\/en\/servicos\/consultoria-tecnologica\/\">See the service \u2192<\/a><\/article><article class=\"isv-catcard\"><div class=\"isv-catcard-top\"><span class=\"isv-catcard-ic\"><i class=\"fa-solid fa-server\" aria-hidden=\"true\"><\/i><\/span><div><span class=\"isv-n\">02<\/span><h3>Infrastructure &amp; data centre<\/h3><\/div><\/div><ul><li>Server design, deployment and lifecycle management<\/li><li>Virtualisation (Proxmox, VMware, Hyper-V), clustering and high availability<\/li><li>Hyper-converged infrastructure (HCI)<\/li><li>Storage (SAN\/NAS, Ceph, ZFS) and capacity planning<\/li><li>Data centre and server room design (power, cooling, racks, cabling)<\/li><li>Directory services (AD, LDAP, Entra ID), DNS\/DHCP and PKI<\/li><li>Load balancing and reverse proxies<\/li><li>Hardware supply, installation and warranty management<\/li><\/ul><a class=\"isv-catcard-link\" href=\"https:\/\/isoft.ao\/en\/servicos\/infraestrutura-centros-dados\/\">See the service \u2192<\/a><\/article><article class=\"isv-catcard\"><div class=\"isv-catcard-top\"><span class=\"isv-catcard-ic\"><i class=\"fa-solid fa-network-wired\" aria-hidden=\"true\"><\/i><\/span><div><span class=\"isv-n\">03<\/span><h3>Networking &amp; connectivity<\/h3><\/div><\/div><ul><li>LAN\/WAN\/WLAN design and implementation<\/li><li>Structured cabling and fibre<\/li><li>Routing, switching and SD-WAN<\/li><li>Site-to-site and remote-access VPN<\/li><li>QoS, bandwidth management and traffic accounting<\/li><li>ISP and link management with redundancy (multi-WAN, failover)<\/li><li>Wi-Fi surveys and enterprise wireless<\/li><\/ul><a class=\"isv-catcard-link\" href=\"https:\/\/isoft.ao\/en\/isoft-network\/\">See the service \u2192<\/a><\/article><article class=\"isv-catcard\"><div class=\"isv-catcard-top\"><span class=\"isv-catcard-ic\"><i class=\"fa-solid fa-shield-halved\" aria-hidden=\"true\"><\/i><\/span><div><span class=\"isv-n\">04<\/span><h3>Cybersecurity<\/h3><\/div><\/div><ul><li>Firewalls\/NGFW, IPS\/IDS, web and email filtering<\/li><li>Endpoint protection, EDR\/XDR<\/li><li>SIEM, log management and SOC (in-house or managed)<\/li><li>Vulnerability management and penetration testing<\/li><li>Identity &amp; access management, MFA, PAM and SSO<\/li><li>Zero Trust architecture<\/li><li>Data loss prevention (DLP) and encryption<\/li><li>Security awareness training and phishing simulation<\/li><li>Incident response and digital forensics<\/li><li>Compliance (ISO 27001, NIST, GDPR, PCI-DSS, local regulations)<\/li><li>Security policies, risk assessments and security reporting<\/li><\/ul><a class=\"isv-catcard-link\" href=\"https:\/\/isoft.ao\/en\/isoft-cybersecurity\/\">See the service \u2192<\/a><\/article><article class=\"isv-catcard\"><div class=\"isv-catcard-top\"><span class=\"isv-catcard-ic\"><i class=\"fa-solid fa-cloud\" aria-hidden=\"true\"><\/i><\/span><div><span class=\"isv-n\">05<\/span><h3>Cloud services<\/h3><\/div><\/div><ul><li>Cloud readiness assessment and migration<\/li><li>Public cloud (AWS, Azure, GCP), private and hybrid cloud<\/li><li>Cloud cost optimisation (FinOps)<\/li><li>IaaS\/PaaS hosting, VPS and colocation<\/li><li>Microsoft 365 and Google Workspace deployment and administration<\/li><li>CDN and content delivery<\/li><\/ul><a class=\"isv-catcard-link\" href=\"https:\/\/isoft.ao\/en\/isoft-hosting\/\">See the service \u2192<\/a><\/article><article class=\"isv-catcard\"><div class=\"isv-catcard-top\"><span class=\"isv-catcard-ic\"><i class=\"fa-solid fa-database\" aria-hidden=\"true\"><\/i><\/span><div><span class=\"isv-n\">06<\/span><h3>Backup, continuity &amp; disaster recovery<\/h3><\/div><\/div><ul><li>Backup design and managed backup (on-premises, cloud, 3-2-1)<\/li><li>Disaster recovery as a service (DRaaS)<\/li><li>Business continuity planning (BCP) and RTO\/RPO definition<\/li><li>Replication, recovery testing and drills<\/li><li>Archiving and data retention<\/li><\/ul><a class=\"isv-catcard-link\" href=\"https:\/\/isoft.ao\/en\/servicos\/backups-recuperacao-desastre\/\">See the service \u2192<\/a><\/article><article class=\"isv-catcard\"><div class=\"isv-catcard-top\"><span class=\"isv-catcard-ic\"><i class=\"fa-solid fa-gears\" aria-hidden=\"true\"><\/i><\/span><div><span class=\"isv-n\">07<\/span><h3>Managed services<\/h3><\/div><\/div><ul><li>Infrastructure monitoring (Zabbix, Grafana, Prometheus)<\/li><li>Patch management and OS\/software updates<\/li><li>Managed network, firewall, server and endpoint<\/li><li>Managed security (MSSP)<\/li><li>Remote monitoring &amp; management (RMM)<\/li><li>Support contracts with agreed service levels<\/li><li>Capacity and performance management<\/li><li>Monthly health reports and service reviews<\/li><\/ul><a class=\"isv-catcard-link\" href=\"https:\/\/isoft.ao\/en\/servicos\/servicos-geridos-ti\/\">See the service \u2192<\/a><\/article><article class=\"isv-catcard\"><div class=\"isv-catcard-top\"><span class=\"isv-catcard-ic\"><i class=\"fa-solid fa-headset\" aria-hidden=\"true\"><\/i><\/span><div><span class=\"isv-n\">08<\/span><h3>Service desk &amp; end-user support<\/h3><\/div><\/div><ul><li>Help desk and service desk (L1 \/ L2 \/ L3)<\/li><li>ITSM implementation (incident, problem, change, request, asset\/CMDB)<\/li><li>On-site and remote support<\/li><li>Desktop and laptop provisioning and imaging<\/li><li>IT asset management and lifecycle (procurement to disposal)<\/li><li>Knowledge base and self-service portals<\/li><\/ul><a class=\"isv-catcard-link\" href=\"https:\/\/isoft.ao\/en\/servicos\/servicos-geridos-ti\/\">See the service \u2192<\/a><\/article><article class=\"isv-catcard\"><div class=\"isv-catcard-top\"><span class=\"isv-catcard-ic\"><i class=\"fa-solid fa-code\" aria-hidden=\"true\"><\/i><\/span><div><span class=\"isv-n\">09<\/span><h3>Software, development &amp; automation<\/h3><\/div><\/div><ul><li>Custom software, web applications and portals<\/li><li>System integration and APIs<\/li><li>DevOps, CI\/CD pipelines and containers (Docker, Kubernetes)<\/li><li>Infrastructure as code (Ansible, Terraform)<\/li><li>Scripting and process automation (Python, PowerShell, Bash)<\/li><li>RPA and workflow automation<\/li><li>Legacy application modernisation<\/li><\/ul><a class=\"isv-catcard-link\" href=\"https:\/\/isoft.ao\/en\/servicos\/desenvolvimento-software-integracao\/\">See the service \u2192<\/a><\/article><article class=\"isv-catcard\"><div class=\"isv-catcard-top\"><span class=\"isv-catcard-ic\"><i class=\"fa-solid fa-chart-line\" aria-hidden=\"true\"><\/i><\/span><div><span class=\"isv-n\">10<\/span><h3>Data &amp; analytics<\/h3><\/div><\/div><ul><li>Database design, administration and tuning<\/li><li>Data warehousing and ETL<\/li><li>Business intelligence and dashboards<\/li><li>AI\/ML solutions and AI integration (chatbots, document processing)<\/li><li>Data governance and data quality<\/li><\/ul><a class=\"isv-catcard-link\" href=\"https:\/\/isoft.ao\/en\/isoft-ai-integrations\/\">See the service \u2192<\/a><\/article><article class=\"isv-catcard\"><div class=\"isv-catcard-top\"><span class=\"isv-catcard-ic\"><i class=\"fa-solid fa-comments\" aria-hidden=\"true\"><\/i><\/span><div><span class=\"isv-n\">11<\/span><h3>Unified communications &amp; collaboration<\/h3><\/div><\/div><ul><li>IP telephony and PBX (SIP, VoIP) and call centres<\/li><li>Chat and messaging servers (XMPP, Teams, Matrix)<\/li><li>Video conferencing and meeting-room solutions<\/li><li>File sharing and collaboration (ISOFT DMS, SharePoint)<\/li><li>Email hosting and migration<\/li><li>Wikis and documentation platforms (Wiki.js, Confluence)<\/li><\/ul><a class=\"isv-catcard-link\" href=\"https:\/\/isoft.ao\/en\/isoft-network\/\">See the service \u2192<\/a><\/article><article class=\"isv-catcard\"><div class=\"isv-catcard-top\"><span class=\"isv-catcard-ic\"><i class=\"fa-solid fa-video\" aria-hidden=\"true\"><\/i><\/span><div><span class=\"isv-n\">12<\/span><h3>Physical security &amp; smart building<\/h3><\/div><\/div><ul><li>CCTV, IP cameras and NVR\/VMS<\/li><li>Access control and biometrics<\/li><li>Intrusion alarms<\/li><li>IoT and building management integration<\/li><\/ul><a class=\"isv-catcard-link\" href=\"https:\/\/isoft.ao\/en\/isoft-network\/\">See the service \u2192<\/a><\/article><article class=\"isv-catcard\"><div class=\"isv-catcard-top\"><span class=\"isv-catcard-ic\"><i class=\"fa-solid fa-cubes\" aria-hidden=\"true\"><\/i><\/span><div><span class=\"isv-n\">13<\/span><h3>Business applications<\/h3><\/div><\/div><ul><li>ERP, CRM, HR and payroll implementation and support<\/li><li>Document management and e-signature<\/li><li>Line-of-business application hosting<\/li><li>E-learning (LMS) platforms<\/li><\/ul><a class=\"isv-catcard-link\" href=\"https:\/\/isoft.ao\/en\/software-empresarial\/\">See the solutions \u2192<\/a><\/article><article class=\"isv-catcard\"><div class=\"isv-catcard-top\"><span class=\"isv-catcard-ic\"><i class=\"fa-solid fa-diagram-project\" aria-hidden=\"true\"><\/i><\/span><div><span class=\"isv-n\">14<\/span><h3>Project &amp; programme delivery<\/h3><\/div><\/div><ul><li>Project management (PMP, PRINCE2, Agile)<\/li><li>Turnkey projects (design, supply, install, commission)<\/li><li>Migrations (domain, email, data centre, cloud)<\/li><li>Proofs of concept and pilots<\/li><li>Documentation, as-built drawings and handover<\/li><\/ul><a class=\"isv-catcard-link\" href=\"https:\/\/isoft.ao\/en\/contacto\/\">Talk to us \u2192<\/a><\/article><article class=\"isv-catcard\"><div class=\"isv-catcard-top\"><span class=\"isv-catcard-ic\"><i class=\"fa-solid fa-chalkboard-user\" aria-hidden=\"true\"><\/i><\/span><div><span class=\"isv-n\">15<\/span><h3>Training &amp; knowledge transfer<\/h3><\/div><\/div><ul><li>Technical training for client IT teams<\/li><li>End-user training<\/li><li>Certification preparation<\/li><li>Documentation and runbooks<\/li><\/ul><a class=\"isv-catcard-link\" href=\"https:\/\/isoft.ao\/en\/contacto\/\">Talk to us \u2192<\/a><\/article><article class=\"isv-catcard\"><div class=\"isv-catcard-top\"><span class=\"isv-catcard-ic\"><i class=\"fa-solid fa-handshake\" aria-hidden=\"true\"><\/i><\/span><div><span class=\"isv-n\">16<\/span><h3>Commercial &amp; support models<\/h3><\/div><\/div><ul><li>IT outsourcing (full or co-managed)<\/li><li>Staff augmentation and resident engineers<\/li><li>Hardware and software licensing and reselling<\/li><li>Leasing and hardware as a service<\/li><li>Fixed-price, time &amp; materials, retainer and per-user or per-device pricing<\/li><li>Warranty, annual maintenance contracts and spare-parts management<\/li><\/ul><a class=\"isv-catcard-link\" href=\"https:\/\/isoft.ao\/en\/contacto\/\">Talk to us \u2192<\/a><\/article><\/div><\/div><\/section><section class=\"isv-sec\"><div class=\"isv-wrap\"><span class=\"isv-eyebrow\">How we work<\/span><h2>Delivery with clear criteria.<\/h2><p class=\"isv-lead\">Project, recurring service or specialist engagement. The model and indicators are defined in the proposal.<\/p><div class=\"isv-how\"><div><span class=\"isv-n\">01<\/span><h3>Assess<\/h3><p>Goals, data, systems and constraints.<\/p><\/div><div><span class=\"isv-n\">02<\/span><h3>Design<\/h3><p>Scope, architecture, integrations and plan.<\/p><\/div><div><span class=\"isv-n\">03<\/span><h3>Implement<\/h3><p>Configuration, development and testing.<\/p><\/div><div><span class=\"isv-n\">04<\/span><h3>Validate<\/h3><p>Acceptance, quality and knowledge transfer.<\/p><\/div><\/div><\/div><\/section><section class=\"isv-sec isv-alt\"><div class=\"isv-wrap\"><span class=\"isv-eyebrow\">Solutions<\/span><h2>Looking for software? Meet our solutions<\/h2><p class=\"isv-lead\">Systems ready to implement, with local support.<\/p><div class=\"isv-sols\"><a class=\"isv-sol\" href=\"https:\/\/isoft.ao\/en\/isoft-erp\/\"><img src=\"https:\/\/isoft.ao\/wp-content\/uploads\/2026\/01\/isoft_erp_v3_logo.svg\" alt=\"ISOFT ERP\" loading=\"lazy\" decoding=\"async\"><span class=\"isv-sol-text\">Finance, purchasing, inventory and operations in one system.<\/span><span class=\"isv-sol-go\">Learn more \u2192<\/span><\/a><a class=\"isv-sol\" href=\"https:\/\/isoft.ao\/en\/isoft-itsm\/\"><img src=\"https:\/\/isoft.ao\/wp-content\/uploads\/2026\/10\/grandlinks-logo.svg\" alt=\"GrandLinks ITSM\" loading=\"lazy\" decoding=\"async\"><span class=\"isv-sol-text\">Helpdesk, assets, remote support and monitoring on one platform.<\/span><span class=\"isv-sol-go\">Learn more \u2192<\/span><\/a><a class=\"isv-sol\" href=\"https:\/\/isoft.ao\/en\/isoft-dms\/\"><img src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/img\/isoft-dms-logo.svg\" alt=\"ISOFT DMS\" loading=\"lazy\" decoding=\"async\"><span class=\"isv-sol-text\">Secure storage, version control, approvals and fast search.<\/span><span class=\"isv-sol-go\">Learn more \u2192<\/span><\/a><\/div><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-5730","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/pages\/5730","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/comments?post=5730"}],"version-history":[{"count":3,"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/pages\/5730\/revisions"}],"predecessor-version":[{"id":11517,"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/pages\/5730\/revisions\/11517"}],"wp:attachment":[{"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/media?parent=5730"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}