{"id":11611,"date":"2026-11-04T15:04:58","date_gmt":"2026-11-04T15:04:58","guid":{"rendered":"https:\/\/isoft.ao\/firelinks\/"},"modified":"2026-11-04T15:04:58","modified_gmt":"2026-11-04T15:04:58","slug":"firelinks","status":"publish","type":"page","link":"https:\/\/isoft.ao\/en\/firelinks\/","title":{"rendered":"FireLinks"},"content":{"rendered":"<div class=\"isoft-page isoft-page--firelinks\"><div class=\"ih-hero bss-itsm-product-hero\"><div class=\"bss-itsm-container\"><div class=\"bss-itsm-product-hero-content\"><span class=\"bss-product-badge\">Threat prevention, detection and response<\/span><h1 class=\"bss-hero-title ih-title-logo\" data-no-translation><img fetchpriority=\"high\" decoding=\"async\" class=\"ih-title-logo__img ih-title-logo__img--firelinks\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/img\/firelinks\/logo-firelinks.png\" alt=\"FireLinks by Pulsar\" width=\"1166\" height=\"300\"><\/h1><p class=\"isoft-tagline\">Every host. Every event. One defence.<\/p><p class=\"bss-itsm-product-description\">Threat detection, file integrity, vulnerabilities, compliance and automatic response for servers, workstations, cloud and containers, in one platform. Developed by Pulsar, implemented and supported in Angola by iSoft.<\/p><div class=\"bss-product-actions\"><a href=\"https:\/\/isoft.ao\/en\/contacto\/\" class=\"bss-btn bss-btn-primary\" data-variant=\"primary\" data-modal=\"demo-request\"><span class=\"bss-btn-text\">Get Started<\/span><span class=\"bss-btn-icon\"><svg viewbox=\"0 0 12 12\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><line x1=\"0\" y1=\"6\" x2=\"12\" y2=\"6\"\/><line x1=\"6\" y1=\"0\" x2=\"6\" y2=\"12\"\/><\/svg><\/span><\/a><a href=\"#features\" class=\"bss-btn bss-btn-secondary\"><span class=\"bss-btn-text\">Explore Features<\/span><span class=\"bss-btn-icon\"><svg viewbox=\"0 0 12 12\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"2 4 6 8 10 4\"\/><\/svg><\/span><\/a><\/div><\/div><div class=\"ih-visual\"><div class=\"ih-stage\"><div class=\"ih-window\"><div class=\"ih-bar\" aria-hidden=\"true\"><i><\/i><i><\/i><i><\/i><span>FireLinks<\/span><\/div><img fetchpriority=\"high\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/img\/firelinks\/fl-10-dashboards.webp\" alt=\"FireLinks: threat hunting dashboard\" width=\"1520\" height=\"784\" decoding=\"async\"><\/div><div class=\"ih-chip ih-chip--a\"><i class=\"fa-solid fa-crosshairs\" aria-hidden=\"true\"><\/i>MITRE ATT&amp;CK<\/div><div class=\"ih-chip ih-chip--b\"><i class=\"fa-solid fa-file-shield\" aria-hidden=\"true\"><\/i>File integrity<\/div><div class=\"ih-chip ih-chip--c\"><i class=\"fa-solid fa-server\" aria-hidden=\"true\"><\/i>On your servers<\/div><\/div><\/div><\/div><\/div><div class=\"bss-itsm-product-metrics\"><div class=\"bss-itsm-container\"><div class=\"bss-itsm-metrics-grid\"><div class=\"bss-itsm-metric-card\"><div class=\"bss-itsm-metric-value\">11<\/div><div class=\"bss-itsm-metric-label\">Modules<\/div><\/div><div class=\"bss-itsm-metric-card\"><div class=\"bss-itsm-metric-value\">5<\/div><div class=\"bss-itsm-metric-label\">Compliance frameworks<\/div><\/div><div class=\"bss-itsm-metric-card\"><div class=\"bss-itsm-metric-value\">3<\/div><div class=\"bss-itsm-metric-label\">Systems with the agent<\/div><\/div><\/div><\/div><\/div><div id=\"features\" class=\"bss-itsm-product-features\"><div class=\"bss-itsm-container\"><div class=\"bss-itsm-section-header\"><span class=\"bss-itsm-section-badge\">About FireLinks<\/span><h2 class=\"bss-itsm-section-title\">From first event to containment<\/h2><p class=\"bss-itsm-section-description\">One agent on every server, workstation and cloud workload feeds a SIEM with thousands of detection rules mapped to MITRE ATT&amp;CK, file integrity monitoring, vulnerability detection, CIS configuration checks and compliance reports, with automatic responses that contain an attack as soon as it is detected. It runs in your data centre.<\/p><\/div><div class=\"bss-itsm-features-grid\"><div class=\"bss-itsm-feature-card\"><div class=\"bss-itsm-module-header\"><div class=\"bss-itsm-module-icon\"><i class=\"fas fa-crosshairs\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"bss-itsm-module-title\">Detect<\/h3><\/div><p class=\"bss-itsm-module-description\">SIEM rules mapped to MITRE ATT&amp;CK, on every server and workstation.<\/p><\/div><div class=\"bss-itsm-feature-card\"><div class=\"bss-itsm-module-header\"><div class=\"bss-itsm-module-icon\"><i class=\"fas fa-shield-alt\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"bss-itsm-module-title\">Protect<\/h3><\/div><p class=\"bss-itsm-module-description\">File integrity, vulnerabilities and CIS configuration checks.<\/p><\/div><div class=\"bss-itsm-feature-card\"><div class=\"bss-itsm-module-header\"><div class=\"bss-itsm-module-icon\"><i class=\"fas fa-bolt\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"bss-itsm-module-title\">Respond<\/h3><\/div><p class=\"bss-itsm-module-description\">Automatic containment and a timeline for every incident.<\/p><\/div><div class=\"bss-itsm-feature-card\"><div class=\"bss-itsm-module-header\"><div class=\"bss-itsm-module-icon\"><i class=\"fas fa-clipboard-check\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"bss-itsm-module-title\">Prove<\/h3><\/div><p class=\"bss-itsm-module-description\">PCI DSS, GDPR, HIPAA, NIST and TSC evidence whenever it is asked for.<\/p><\/div><div class=\"bss-itsm-feature-card\"><div class=\"bss-itsm-module-header\"><div class=\"bss-itsm-module-icon\"><i class=\"fas fa-cloud\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"bss-itsm-module-title\">Cloud and containers<\/h3><\/div><p class=\"bss-itsm-module-description\">AWS, Azure, Google Cloud, Microsoft 365, Docker and Kubernetes in the same view.<\/p><\/div><div class=\"bss-itsm-feature-card\"><div class=\"bss-itsm-module-header\"><div class=\"bss-itsm-module-icon\"><i class=\"fas fa-chart-bar\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"bss-itsm-module-title\">Visibility<\/h3><\/div><p class=\"bss-itsm-module-description\">Dashboards, search across every event and scheduled reports for management.<\/p><\/div><\/div><\/div><\/div><div class=\"isoft-itsm-before-after\"><div class=\"bss-itsm-container\"><div class=\"bss-itsm-section-header\"><span class=\"bss-itsm-section-badge\">Before and after<\/span><h2 class=\"bss-itsm-section-title\">What changes with FireLinks<\/h2><p class=\"bss-itsm-section-description\">For IT and security teams with servers, workstations and cloud services.<\/p><\/div><div class=\"isoft-ba\" role=\"table\" aria-label=\"Before and after FireLinks\"><div class=\"isoft-ba-row isoft-ba-head\" role=\"row\"><span role=\"columnheader\">Before FireLinks<\/span><span role=\"columnheader\">After FireLinks<\/span><\/div><div class=\"isoft-ba-row\" role=\"row\"><span class=\"isoft-ba-before\" role=\"cell\">Logs stay on each server and are only read after an incident.<\/span><span class=\"isoft-ba-after\" role=\"cell\">Every event reaches one place and raises alerts as it happens.<\/span><\/div><div class=\"isoft-ba-row\" role=\"row\"><span class=\"isoft-ba-before\" role=\"cell\">A change to a critical file goes unnoticed.<\/span><span class=\"isoft-ba-after\" role=\"cell\">Every change is recorded with the user, the process and the hash before and after.<\/span><\/div><div class=\"isoft-ba-row\" role=\"row\"><span class=\"isoft-ba-before\" role=\"cell\">Vulnerabilities are looked for by hand, now and then.<\/span><span class=\"isoft-ba-after\" role=\"cell\">Every installed package is checked against the CVE feeds, continuously.<\/span><\/div><div class=\"isoft-ba-row\" role=\"row\"><span class=\"isoft-ba-before\" role=\"cell\">Audit evidence is gathered in spreadsheets.<\/span><span class=\"isoft-ba-after\" role=\"cell\">PCI DSS, GDPR, HIPAA, NIST and TSC reports come from the platform itself.<\/span><\/div><\/div><\/div><\/div><div id=\"modulos\" class=\"bss-itsm-product-modules\"><div class=\"bss-itsm-container\"><div class=\"bss-itsm-section-header\"><span class=\"bss-itsm-section-badge\">Module map<\/span><h2 class=\"bss-itsm-section-title\">11 modules. One defence.<\/h2><p class=\"bss-itsm-section-description\">Choose a module to see its screen and what it does.<\/p><\/div><div class=\"isoft-itsm-showcase\" data-ipm data-ipm-on=\"is-active\" data-ipm-ready=\"is-ready\"><div class=\"isoft-itsm-showcase-nav\" role=\"tablist\" aria-label=\"FireLinks modules\"><button type=\"button\" class=\"isoft-itsm-showcase-tab is-active\" id=\"modulos-tab-1\" role=\"tab\" aria-selected=\"true\" aria-controls=\"modulos-1\" tabindex=\"0\"><i class=\"fas fa-network-wired\" aria-hidden=\"true\"><\/i><span>Agents &amp; log collection<\/span><\/button><button type=\"button\" class=\"isoft-itsm-showcase-tab\" id=\"modulos-tab-2\" role=\"tab\" aria-selected=\"false\" aria-controls=\"modulos-2\" tabindex=\"-1\"><i class=\"fas fa-crosshairs\" aria-hidden=\"true\"><\/i><span>Threat detection &amp; SIEM<\/span><\/button><button type=\"button\" class=\"isoft-itsm-showcase-tab\" id=\"modulos-tab-3\" role=\"tab\" aria-selected=\"false\" aria-controls=\"modulos-3\" tabindex=\"-1\"><i class=\"fas fa-file-shield\" aria-hidden=\"true\"><\/i><span>File integrity monitoring<\/span><\/button><button type=\"button\" class=\"isoft-itsm-showcase-tab\" id=\"modulos-tab-4\" role=\"tab\" aria-selected=\"false\" aria-controls=\"modulos-4\" tabindex=\"-1\"><i class=\"fas fa-bug\" aria-hidden=\"true\"><\/i><span>Vulnerability detection<\/span><\/button><button type=\"button\" class=\"isoft-itsm-showcase-tab\" id=\"modulos-tab-5\" role=\"tab\" aria-selected=\"false\" aria-controls=\"modulos-5\" tabindex=\"-1\"><i class=\"fas fa-tasks\" aria-hidden=\"true\"><\/i><span>Security configuration assessment<\/span><\/button><button type=\"button\" class=\"isoft-itsm-showcase-tab\" id=\"modulos-tab-6\" role=\"tab\" aria-selected=\"false\" aria-controls=\"modulos-6\" tabindex=\"-1\"><i class=\"fas fa-balance-scale\" aria-hidden=\"true\"><\/i><span>Regulatory compliance<\/span><\/button><button type=\"button\" class=\"isoft-itsm-showcase-tab\" id=\"modulos-tab-7\" role=\"tab\" aria-selected=\"false\" aria-controls=\"modulos-7\" tabindex=\"-1\"><i class=\"fas fa-virus\" aria-hidden=\"true\"><\/i><span>Malware &amp; rootkit detection<\/span><\/button><button type=\"button\" class=\"isoft-itsm-showcase-tab\" id=\"modulos-tab-8\" role=\"tab\" aria-selected=\"false\" aria-controls=\"modulos-8\" tabindex=\"-1\"><i class=\"fas fa-bolt\" aria-hidden=\"true\"><\/i><span>Active response &amp; incident handling<\/span><\/button><button type=\"button\" class=\"isoft-itsm-showcase-tab\" id=\"modulos-tab-9\" role=\"tab\" aria-selected=\"false\" aria-controls=\"modulos-9\" tabindex=\"-1\"><i class=\"fab fa-docker\" aria-hidden=\"true\"><\/i><span>Cloud &amp; container security<\/span><\/button><button type=\"button\" class=\"isoft-itsm-showcase-tab\" id=\"modulos-tab-10\" role=\"tab\" aria-selected=\"false\" aria-controls=\"modulos-10\" tabindex=\"-1\"><i class=\"fas fa-chart-line\" aria-hidden=\"true\"><\/i><span>Dashboards, reporting &amp; threat hunting<\/span><\/button><button type=\"button\" class=\"isoft-itsm-showcase-tab\" id=\"modulos-tab-11\" role=\"tab\" aria-selected=\"false\" aria-controls=\"modulos-11\" tabindex=\"-1\"><i class=\"fas fa-server\" aria-hidden=\"true\"><\/i><span>Deployment &amp; operations<\/span><\/button><\/div><div class=\"isoft-itsm-showcase-panes\"><div class=\"isoft-itsm-showcase-pane is-active\" id=\"modulos-1\" role=\"tabpanel\" aria-labelledby=\"modulos-tab-1\"><div class=\"isoft-itsm-showcase-copy\"><h3>Agents &amp; log collection<\/h3><p class=\"isoft-showcase-line\">One lightweight agent on every endpoint, every log in one place.<\/p><p>A single agent on Windows, Linux and macOS collects system and application logs, process and network inventory and security events, and ships them to the FireLinks manager over an encrypted channel. Agentless sources such as firewalls, switches and syslog devices are collected too.<\/p><ul class=\"bss-itsm-module-items\"><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Agents enrolled in groups, with central configuration.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Syslog, Windows Event Log, auditd and application logs decoded out of the box.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>System inventory: packages, processes, ports, users and hardware.<\/span><\/li><\/ul><\/div><div class=\"isoft-itsm-showcase-media\"><img src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/img\/firelinks\/fl-01-agentes.webp?v=1793825294\" alt=\"Agents &amp; log collection\" width=\"1520\" height=\"784\" loading=\"eager\" decoding=\"async\"><\/div><\/div><div class=\"isoft-itsm-showcase-pane\" id=\"modulos-2\" role=\"tabpanel\" aria-labelledby=\"modulos-tab-2\"><div class=\"isoft-itsm-showcase-copy\"><h3>Threat detection &amp; SIEM<\/h3><p class=\"isoft-showcase-line\">Thousands of rules mapped to MITRE ATT&amp;CK, scored by severity.<\/p><p>Every event is decoded, correlated across hosts and time windows and evaluated against a set of detection rules, each tied to its MITRE ATT&amp;CK tactic and technique. Alerts carry a level from 0 to 15, so the team handles what is serious first.<\/p><ul class=\"bss-itsm-module-items\"><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Rules and decoders you can extend to your own applications.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Correlation across hosts and time windows.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Threat intelligence lookups on IPs, hashes and domains.<\/span><\/li><\/ul><\/div><div class=\"isoft-itsm-showcase-media\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/img\/firelinks\/fl-02-deteccao.webp?v=1793825292\" alt=\"Threat detection &amp; SIEM\" width=\"1520\" height=\"784\" decoding=\"async\"><\/div><\/div><div class=\"isoft-itsm-showcase-pane\" id=\"modulos-3\" role=\"tabpanel\" aria-labelledby=\"modulos-tab-3\"><div class=\"isoft-itsm-showcase-copy\"><h3>File integrity monitoring<\/h3><p class=\"isoft-showcase-line\">Know who changed what, where and when.<\/p><p>Critical files, folders and registry keys are watched in real time or on a schedule. Every creation, change or deletion is recorded with the user and process responsible, the hash before and after and, when enabled, the exact difference.<\/p><ul class=\"bss-itsm-module-items\"><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Real-time monitoring of system and application folders.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>The user and process behind each change.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Alerts on unexpected binaries, web shells and configuration drift.<\/span><\/li><\/ul><\/div><div class=\"isoft-itsm-showcase-media\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/img\/firelinks\/fl-03-integridade.webp?v=1793825292\" alt=\"File integrity monitoring\" width=\"1520\" height=\"784\" decoding=\"async\"><\/div><\/div><div class=\"isoft-itsm-showcase-pane\" id=\"modulos-4\" role=\"tabpanel\" aria-labelledby=\"modulos-tab-4\"><div class=\"isoft-itsm-showcase-copy\"><h3>Vulnerability detection<\/h3><p class=\"isoft-showcase-line\">Every installed package checked against the CVE feeds, continuously.<\/p><p>The software inventory of each agent is compared with the vulnerability feeds of the operating system vendors and the NVD. Each finding carries its CVE, CVSS score, affected package and fixed version, and is closed automatically once the update is installed.<\/p><ul class=\"bss-itsm-module-items\"><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Coverage for Windows, Linux distribution and macOS packages.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Prioritisation by CVSS and by the number of hosts affected.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Reports per host, per package and per severity.<\/span><\/li><\/ul><\/div><div class=\"isoft-itsm-showcase-media\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/img\/firelinks\/fl-04-vulnerabilidades.webp?v=1793825292\" alt=\"Vulnerability detection\" width=\"1520\" height=\"784\" decoding=\"async\"><\/div><\/div><div class=\"isoft-itsm-showcase-pane\" id=\"modulos-5\" role=\"tabpanel\" aria-labelledby=\"modulos-tab-5\"><div class=\"isoft-itsm-showcase-copy\"><h3>Security configuration assessment<\/h3><p class=\"isoft-showcase-line\">Hardening checked against CIS benchmarks, host by host.<\/p><p>Each agent runs configuration checks based on CIS benchmarks and Pulsar policies: password rules, services, permissions, logging and network settings. Every check reports pass or fail with the remediation, and the score of each host is tracked over time.<\/p><ul class=\"bss-itsm-module-items\"><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Benchmarks for Windows Server, Linux, Docker, Kubernetes and databases.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Custom policies written in the same format.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Remediation guidance on every failed check.<\/span><\/li><\/ul><\/div><div class=\"isoft-itsm-showcase-media\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/img\/firelinks\/fl-05-configuracao.webp?v=1793825294\" alt=\"Security configuration assessment\" width=\"1520\" height=\"784\" decoding=\"async\"><\/div><\/div><div class=\"isoft-itsm-showcase-pane\" id=\"modulos-6\" role=\"tabpanel\" aria-labelledby=\"modulos-tab-6\"><div class=\"isoft-itsm-showcase-copy\"><h3>Regulatory compliance<\/h3><p class=\"isoft-showcase-line\">PCI DSS, GDPR, HIPAA, NIST 800-53 and TSC evidence, generated by the platform.<\/p><p>Alerts and checks are tagged with the controls of PCI DSS, GDPR, HIPAA, NIST 800-53 and the Trust Services Criteria. Dashboards show the coverage of each framework and reports collect the evidence an auditor asks for: access control, integrity, logging and vulnerability management.<\/p><ul class=\"bss-itsm-module-items\"><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Dashboards per framework and per control.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Scheduled PDF reports for auditors and management.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Retention of the events behind each control.<\/span><\/li><\/ul><\/div><div class=\"isoft-itsm-showcase-media\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/img\/firelinks\/fl-06-conformidade.webp?v=1793825292\" alt=\"Regulatory compliance\" width=\"1520\" height=\"784\" decoding=\"async\"><\/div><\/div><div class=\"isoft-itsm-showcase-pane\" id=\"modulos-7\" role=\"tabpanel\" aria-labelledby=\"modulos-tab-7\"><div class=\"isoft-itsm-showcase-copy\"><h3>Malware &amp; rootkit detection<\/h3><p class=\"isoft-showcase-line\">Signatures, behaviour and file scans on every host.<\/p><p>Rootkit checks look for hidden processes, ports and files; YARA rules and VirusTotal lookups scan new and changed files; anomalies in system calls and known malicious behaviour raise alerts. Suspicious files can be quarantined by an active response.<\/p><ul class=\"bss-itsm-module-items\"><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Checks for hidden processes, ports and kernel-level anomalies.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>YARA scanning of new and modified files.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>VirusTotal and threat-feed hash lookups.<\/span><\/li><\/ul><\/div><div class=\"isoft-itsm-showcase-media\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/img\/firelinks\/fl-07-malware.webp?v=1793825292\" alt=\"Malware &amp; rootkit detection\" width=\"1520\" height=\"784\" decoding=\"async\"><\/div><\/div><div class=\"isoft-itsm-showcase-pane\" id=\"modulos-8\" role=\"tabpanel\" aria-labelledby=\"modulos-tab-8\"><div class=\"isoft-itsm-showcase-copy\"><h3>Active response &amp; incident handling<\/h3><p class=\"isoft-showcase-line\">Block, isolate or quarantine automatically, then investigate.<\/p><p>Alerts trigger automatic actions on the host: block an IP in the firewall, disable an account, kill a process, quarantine a file or isolate the endpoint. Every action is logged, reverted after a set timeout and tied to the alert that caused it, with the timeline the team needs to close the incident.<\/p><ul class=\"bss-itsm-module-items\"><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Built-in responses for Windows and Linux, plus your own scripts.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Timeouts and allow-lists, so responses stay safe.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Incident timeline with the alert, the action and the team's notes.<\/span><\/li><\/ul><\/div><div class=\"isoft-itsm-showcase-media\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/img\/firelinks\/fl-08-resposta.webp?v=1793825294\" alt=\"Active response &amp; incident handling\" width=\"1520\" height=\"784\" decoding=\"async\"><\/div><\/div><div class=\"isoft-itsm-showcase-pane\" id=\"modulos-9\" role=\"tabpanel\" aria-labelledby=\"modulos-tab-9\"><div class=\"isoft-itsm-showcase-copy\"><h3>Cloud &amp; container security<\/h3><p class=\"isoft-showcase-line\">AWS, Azure, Google Cloud, Microsoft 365, Docker and Kubernetes in the same view.<\/p><p>Cloud audit trails and security services are pulled through their APIs: CloudTrail, GuardDuty, Azure Activity, Google Cloud logs, Microsoft 365 and GitHub audit. Docker and Kubernetes events, images and running containers are monitored with the same rules as hosts.<\/p><ul class=\"bss-itsm-module-items\"><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Cloud configuration checks against CIS benchmarks.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Container runtime events and image inventory.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Identity events: sign-ins, privilege changes and key creation.<\/span><\/li><\/ul><\/div><div class=\"isoft-itsm-showcase-media\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/img\/firelinks\/fl-09-cloud-contentores.webp?v=1793825292\" alt=\"Cloud &amp; container security\" width=\"1520\" height=\"784\" decoding=\"async\"><\/div><\/div><div class=\"isoft-itsm-showcase-pane\" id=\"modulos-10\" role=\"tabpanel\" aria-labelledby=\"modulos-tab-10\"><div class=\"isoft-itsm-showcase-copy\"><h3>Dashboards, reporting &amp; threat hunting<\/h3><p class=\"isoft-showcase-line\">Every event searchable, every indicator on a board.<\/p><p>The FireLinks dashboard shows alerts by severity, host, rule and MITRE technique, with drill-down to the raw event. The team searches months of events, builds its own boards and schedules reports; management receives a weekly summary.<\/p><ul class=\"bss-itsm-module-items\"><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Pre-built boards for security events, integrity, vulnerabilities and compliance.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Full-text search over the retained events.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Scheduled PDF reports and alert routing by email, Slack or ticket.<\/span><\/li><\/ul><\/div><div class=\"isoft-itsm-showcase-media\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/img\/firelinks\/fl-10-dashboards.webp?v=1793825292\" alt=\"Dashboards, reporting &amp; threat hunting\" width=\"1520\" height=\"784\" decoding=\"async\"><\/div><\/div><div class=\"isoft-itsm-showcase-pane\" id=\"modulos-11\" role=\"tabpanel\" aria-labelledby=\"modulos-tab-11\"><div class=\"isoft-itsm-showcase-copy\"><h3>Deployment &amp; operations<\/h3><p class=\"isoft-showcase-line\">In your data centre, on one or several servers.<\/p><p>FireLinks runs on your premises on a single server or a high-availability cluster, with the indexer sized to the retention you choose. iSoft installs it and keeps the rules and threat feeds up to date. Data never leaves your network unless you decide it should.<\/p><ul class=\"bss-itsm-module-items\"><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>One server or a cluster with indexer replication.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Role-based access, single sign-on (LDAP and SAML) and an API for integrations.<\/span><\/li><li><svg class=\"bss-itsm-module-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Updates, rule feeds and backups handled by iSoft.<\/span><\/li><\/ul><\/div><div class=\"isoft-itsm-showcase-media\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/img\/firelinks\/fl-11-implementacao.webp?v=1793825294\" alt=\"Deployment &amp; operations\" width=\"1520\" height=\"784\" decoding=\"async\"><\/div><\/div><\/div><\/div><h3 class=\"isoft-itsm-more-title\">What you can do with FireLinks<\/h3><div class=\"bss-itsm-modules-grid isoft-itsm-more-grid\"><div class=\"bss-itsm-module-card\"><div class=\"bss-itsm-module-header\"><div class=\"bss-itsm-module-icon\"><i class=\"fas fa-user-lock\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"bss-itsm-module-title\">Brute-force sign-in attempts<\/h3><\/div><p class=\"bss-itsm-module-description\">A run of wrong passwords on a server raises an alert and the source IP is blocked in the firewall.<\/p><\/div><div class=\"bss-itsm-module-card\"><div class=\"bss-itsm-module-header\"><div class=\"bss-itsm-module-icon\"><i class=\"fas fa-file-medical-alt\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"bss-itsm-module-title\">Unauthorised file changes<\/h3><\/div><p class=\"bss-itsm-module-description\">A change to a configuration file or a new web shell is detected and recorded with the user and the process.<\/p><\/div><div class=\"bss-itsm-module-card\"><div class=\"bss-itsm-module-header\"><div class=\"bss-itsm-module-icon\"><i class=\"fas fa-sync-alt\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"bss-itsm-module-title\">Patching plan<\/h3><\/div><p class=\"bss-itsm-module-description\">The list of vulnerabilities by severity and by host tells the team what to update first.<\/p><\/div><div class=\"bss-itsm-module-card\"><div class=\"bss-itsm-module-header\"><div class=\"bss-itsm-module-icon\"><i class=\"fas fa-clipboard-list\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"bss-itsm-module-title\">Audit preparation<\/h3><\/div><p class=\"bss-itsm-module-description\">Reports per framework collect the evidence on access, integrity, logging and vulnerabilities.<\/p><\/div><div class=\"bss-itsm-module-card\"><div class=\"bss-itsm-module-header\"><div class=\"bss-itsm-module-icon\"><i class=\"fas fa-virus-slash\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"bss-itsm-module-title\">Malware on workstations<\/h3><\/div><p class=\"bss-itsm-module-description\">A suspicious file caught by the YARA rules is quarantined and the event goes on the timeline.<\/p><\/div><div class=\"bss-itsm-module-card\"><div class=\"bss-itsm-module-header\"><div class=\"bss-itsm-module-icon\"><i class=\"fas fa-cloud\" aria-hidden=\"true\"><\/i><\/div><h3 class=\"bss-itsm-module-title\">Cloud and containers<\/h3><\/div><p class=\"bss-itsm-module-description\">AWS, Azure, Microsoft 365 and Kubernetes logs are monitored with the same rules as servers.<\/p><\/div><\/div><\/div><\/div><section class=\"bss-itsm-product-benefits\"><div class=\"bss-itsm-container\"><div class=\"bss-itsm-section-header\"><span class=\"bss-itsm-section-badge\">Specifications<\/span><h2 class=\"bss-itsm-section-title\">Technical data sheet<\/h2><p class=\"bss-itsm-section-description\">Agents, detection, protection, compliance and architecture.<\/p><\/div><div class=\"bss-itsm-benefits-list\"><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Agents: Windows, Linux and macOS; one lightweight agent with central configuration by group.<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Agentless sources: firewalls, switches and syslog devices.<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Detection: SIEM rules mapped to MITRE ATT&amp;CK, severity levels from 0 to 15, correlation across hosts.<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>File integrity: real-time or scheduled, with the user, process and SHA-256 hash of every change.<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Vulnerabilities: CVE feeds from vendors and the NVD, CVSS scoring and automatic closing after the fix.<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Configuration: CIS benchmarks for Windows Server, Linux, Docker, Kubernetes and databases.<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Compliance: PCI DSS, GDPR, HIPAA, NIST 800-53 and TSC, with scheduled PDF reports.<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Malware: rootkit checks, YARA rules and VirusTotal hash lookups.<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Active response: block IP, disable account, kill process, quarantine and isolation, with a timeout.<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Cloud: AWS, Azure, Google Cloud, Microsoft 365, GitHub, Docker and Kubernetes.<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Architecture: manager, indexer and dashboard on one server or a high-availability cluster.<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Access: roles, single sign-on (LDAP and SAML) and an API for integrations.<\/span><\/div><\/div><\/div><\/section><div class=\"isoft-itsm-data\"><div class=\"bss-itsm-container\"><div class=\"bss-itsm-section-header\"><span class=\"bss-itsm-section-badge\">Deployment options<\/span><h2 class=\"bss-itsm-section-title\">Where FireLinks runs<\/h2><p class=\"bss-itsm-section-description\">Events, alerts and evidence stay wherever your organisation decides.<\/p><\/div><div class=\"isoft-itsm-data-grid\"><div class=\"isoft-itsm-data-item\"><span class=\"isoft-itsm-data-icon\"><i class=\"fas fa-building\" aria-hidden=\"true\"><\/i><\/span><h3>On your premises<\/h3><p>Manager, indexer and dashboard in your data centre. Events, alerts and evidence never leave your network.<\/p><\/div><div class=\"isoft-itsm-data-item\"><span class=\"isoft-itsm-data-icon\"><i class=\"fas fa-user-shield\" aria-hidden=\"true\"><\/i><\/span><h3>Managed SOC service<\/h3><p>Installed on your premises and monitored by the analysts of Pulsar's SOC.<\/p><\/div><div class=\"isoft-itsm-data-item\"><span class=\"isoft-itsm-data-icon\"><i class=\"fas fa-project-diagram\" aria-hidden=\"true\"><\/i><\/span><h3>Hybrid<\/h3><p>The platform on your premises, rules and feeds maintained by iSoft, your team on the dashboard.<\/p><\/div><div class=\"isoft-itsm-data-item\"><span class=\"isoft-itsm-data-icon\"><i class=\"fas fa-file-signature\" aria-hidden=\"true\"><\/i><\/span><h3>Licensing<\/h3><p>Per monitored agent: project, subscription or managed SOC service, set in the proposal.<\/p><\/div><\/div><\/div><\/div><section id=\"documentacao\" class=\"isoft-itsm-docs\"><div class=\"bss-itsm-container\"><div class=\"bss-itsm-section-header\"><span class=\"bss-itsm-section-badge\">Documentation<\/span><h2 class=\"bss-itsm-section-title\">FireLinks documentation<\/h2><p class=\"bss-itsm-section-description\">The 11 modules, delivery and deployment options in a 16-page document, in English.<\/p><\/div><div class=\"isoft-itsm-docs-grid isoft-erp-docs-one\"><article class=\"isoft-itsm-doc\"><a class=\"isoft-itsm-doc-cover\" href=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/docs\/firelinks-brochure-en.pdf?v=1793825676\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/docs\/cover-firelinks-brochure.webp?v=1793825676\" alt=\"FireLinks: product brochure\" width=\"420\" height=\"594\" decoding=\"async\"><\/a><div class=\"isoft-itsm-doc-body\"><h3>FireLinks: product brochure<\/h3><p>Modules, detection, protection, compliance, response, delivery and deployment options.<\/p><p class=\"isoft-itsm-doc-meta\"><span>PDF<\/span><span>16 pages<\/span><span>In English<\/span><span class=\"isoft-itsm-doc-num\" data-no-translation>7,2 MB<\/span><\/p><div class=\"isoft-itsm-doc-actions\"><a class=\"isoft-itsm-doc-btn isoft-itsm-doc-btn--primary\" href=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/docs\/firelinks-brochure-en.pdf?v=1793825676\" target=\"_blank\" rel=\"noopener\"><i class=\"far fa-eye\" aria-hidden=\"true\"><\/i> <span>Read online<\/span><\/a><a class=\"isoft-itsm-doc-btn\" href=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/docs\/firelinks-brochure-en.pdf?v=1793825676\" download=\"firelinks-brochure-en.pdf\"><i class=\"fas fa-download\" aria-hidden=\"true\"><\/i> <span>Download<\/span><\/a><\/div><\/div><\/article><\/div><\/div><\/section><section class=\"bss-itsm-product-benefits\"><div class=\"bss-itsm-container\"><div class=\"bss-itsm-section-header\"><span class=\"bss-itsm-section-badge\">Implementation<\/span><h2 class=\"bss-itsm-section-title\">How iSoft implements FireLinks<\/h2><p class=\"bss-itsm-section-description\">One local team, from the first survey to the first alert and beyond.<\/p><\/div><div class=\"bss-itsm-benefits-list\"><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Survey of the assets, operating systems, cloud accounts, log sources and compliance goals<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Installation of the manager, indexer and dashboard<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Agents enrolled on servers, workstations and cloud workloads, by group<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Tuning of the rules, integrity policies, vulnerability feeds and active responses<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Dashboards, reports and alert routing handed to your team or to Pulsar's SOC<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Training for analysts and administrators, in Portuguese<\/span><\/div><div class=\"bss-itsm-benefit-item\"><svg class=\"bss-itsm-benefit-check\" viewbox=\"0 0 20 20\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" aria-hidden=\"true\"><polyline points=\"4 10 8 14 16 6\"\/><\/svg><span>Support agreement, with rule updates and a named iSoft contact<\/span><\/div><\/div><\/div><\/section><section class=\"bss-itsm-product-features isoft-faq-section\"><div class=\"bss-itsm-container\"><div class=\"bss-itsm-section-header\"><span class=\"bss-itsm-section-badge\">Frequently asked questions<\/span><h2 class=\"bss-itsm-section-title\">Questions about FireLinks<\/h2><\/div><div class=\"isoft-faq\"><details class=\"isoft-faq-item\" id=\"q1\"><summary>Which systems does FireLinks protect?<\/summary><div class=\"isoft-faq-answer\">Windows, Linux and macOS servers and workstations with the agent, network devices over syslog without an agent, and cloud services and containers: AWS, Azure, Google Cloud, Microsoft 365, Docker and Kubernetes.<\/div><\/details><details class=\"isoft-faq-item\" id=\"q2\"><summary>Does our data leave the company?<\/summary><div class=\"isoft-faq-answer\">No. When installed on your premises, events, alerts and evidence never leave your network unless you decide they should.<\/div><\/details><details class=\"isoft-faq-item\" id=\"q3\"><summary>What happens when an attack is detected?<\/summary><div class=\"isoft-faq-answer\">The alert can trigger an automatic response: block the source IP, disable the account, kill the process, quarantine the file or isolate the workstation. Every action is logged and reverted after the set timeout.<\/div><\/details><details class=\"isoft-faq-item\" id=\"q4\"><summary>Does it help with audits?<\/summary><div class=\"isoft-faq-answer\">Yes. Alerts and checks are tagged with the controls of PCI DSS, GDPR, HIPAA, NIST 800-53 and TSC, and the PDF reports collect the evidence an auditor asks for.<\/div><\/details><details class=\"isoft-faq-item\" id=\"q5\"><summary>Do we need our own security team?<\/summary><div class=\"isoft-faq-answer\">Not necessarily. Your team can use the dashboard, or the platform can be monitored by Pulsar's SOC. iSoft installs, tunes and maintains the rules in both cases.<\/div><\/details><details class=\"isoft-faq-item\" id=\"q6\"><summary>Does FireLinks work with GrandLinks ITSM?<\/summary><div class=\"isoft-faq-answer\">Yes. Alerts can be sent as tickets to the service desk, so every incident has an owner. <a href=\"https:\/\/isoft.ao\/en\/isoft-itsm\/\">Read more about GrandLinks ITSM<\/a>.<\/div><\/details><details class=\"isoft-faq-item\" id=\"q7\"><summary>How is it licensed?<\/summary><div class=\"isoft-faq-answer\">Per monitored agent. It can be a project, a subscription or a managed SOC service; the model is set in the proposal.<\/div><\/details><details class=\"isoft-faq-item\" id=\"q8\"><summary>How does the demo work?<\/summary><div class=\"isoft-faq-answer\">In one session, we enrol agents on your servers, run the first configuration checks and show you the alerts. Ask for it with the \u00abGet Started\u00bb button or on the <a href=\"https:\/\/isoft.ao\/en\/contacto\/\">contact page<\/a>.<\/div><\/details><\/div><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-11611","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/pages\/11611","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/comments?post=11611"}],"version-history":[{"count":0,"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/pages\/11611\/revisions"}],"wp:attachment":[{"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/media?parent=11611"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}