{"id":11512,"date":"2026-10-13T09:17:45","date_gmt":"2026-10-13T09:17:45","guid":{"rendered":"https:\/\/isoft.ao\/servicos\/investigacao-forense-digital\/"},"modified":"2026-10-13T09:17:45","modified_gmt":"2026-10-13T09:17:45","slug":"investigacao-forense-digital","status":"publish","type":"page","link":"https:\/\/isoft.ao\/en\/servicos\/investigacao-forense-digital\/","title":{"rendered":"Digital forensics"},"content":{"rendered":"<div class=\"isv isv-page\" data-no-translation lang=\"en\"><section class=\"isv-hero\"><img fetchpriority=\"high\" decoding=\"async\" class=\"isv-hero-img\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/services\/05_digital-forensics_1287x933.webp\" alt=\"\" width=\"1287\" height=\"933\"><div class=\"isv-wrap\"><span class=\"isv-num\">Service 05 \u00b7 Cybersecurity<\/span><h1>Digital forensics<\/h1><p class=\"isv-tagline\">Preserve evidence. Reconstruct events. Inform decisions.<\/p><div class=\"isv-ctas\"><a class=\"isv-btn isv-btn--primary\" href=\"https:\/\/isoft.ao\/en\/contacto\/\">Talk to us<\/a><a class=\"isv-btn isv-btn--ghost\" href=\"#ambito\">See the scope<\/a><\/div><\/div><\/section><section class=\"isv-sec isv-light\"><div class=\"isv-wrap isv-two\"><div><span class=\"isv-eyebrow\">The solution<\/span><p>We analyse digital evidence in a structured manner to support internal investigations, understand incidents and establish the sequence of events. Whether the question is how an attacker got in, whether an employee copied client data, or what really happened to a deleted set of records, the answer has to stand up to scrutiny. We collect evidence with authorisation, record its integrity, analyse it methodically and report what the evidence shows and what it does not.<\/p><\/div><div class=\"isv-valuebox\"><h3>Business value<\/h3><p>Evidence-based decisions with traceability of the analysis performed.<\/p><\/div><\/div><\/section><section class=\"isv-sec isv-alt\" id=\"ambito\"><div class=\"isv-wrap\"><span class=\"isv-eyebrow\">Service scope<\/span><h2>Digital forensics<\/h2><p class=\"isv-lead\">Four stages, each with a clear deliverable. Where AI helps, it is marked.<\/p><div class=\"isv-grid4\"><div class=\"isv-step\"><span class=\"isv-n\">01<\/span><h3>Scope definition and authorised evidence collection<\/h3><p>We agree in writing what is being investigated, which devices and accounts are in scope, and who authorises access.<\/p><\/div><div class=\"isv-step\"><span class=\"isv-n\">02<\/span><h3>Data acquisition with integrity and custody records<\/h3><p>Forensic copies of disks, phones, mailboxes and cloud accounts, with hash values and a custody log for every item.<\/p><span class=\"isv-tag\" data-ai=\"AI\">Extraction and search<\/span><\/div><div class=\"isv-step\"><span class=\"isv-n\">03<\/span><h3>Analysis of devices, logs and relevant digital artefacts<\/h3><p>Recovery of deleted files, examination of system and application logs, browser and email history, and USB or transfer activity.<\/p><span class=\"isv-tag\" data-ai=\"AI\">Evidence triage<\/span><\/div><div class=\"isv-step\"><span class=\"isv-n\">04<\/span><h3>Timeline reconstruction and identification of indicators<\/h3><p>A time-ordered account of what happened, the indicators to look for elsewhere, and a report written for the audience that has to act on it.<\/p><span class=\"isv-tag\" data-ai=\"AI\">Event correlation<\/span><\/div><\/div><\/div><\/section><section class=\"isv-sec\"><div class=\"isv-wrap\"><span class=\"isv-eyebrow\">AI use cases<\/span><h2>Three AI use cases, all optional<\/h2><p class=\"isv-lead\">Optional. Every AI feature uses data you approve, can be switched off, and keeps a person in the loop.<\/p><div class=\"isv-grid3\"><div class=\"isv-aicard\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 64 64\" class=\"isv-icon\" aria-hidden=\"true\" fill=\"none\" stroke=\"#50EDFF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"27\" cy=\"27\" r=\"16\"\/><path d=\"M39 39l15 15\"\/><path d=\"M20 27h14M27 20v14\" stroke-opacity=\".6\"\/><path d=\"M14 44l-4 4\" stroke-opacity=\".5\"\/><\/svg><h3>Evidence triage<\/h3><p>Sorts thousands of recovered files and messages by relevance to the questions under investigation, so analysts start with what matters.<\/p><\/div><div class=\"isv-aicard\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 64 64\" class=\"isv-icon\" aria-hidden=\"true\" fill=\"none\" stroke=\"#50EDFF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"27\" cy=\"27\" r=\"16\"\/><path d=\"M39 39l15 15\"\/><path d=\"M20 27h14M27 20v14\" stroke-opacity=\".6\"\/><path d=\"M14 44l-4 4\" stroke-opacity=\".5\"\/><\/svg><h3>Extraction and search<\/h3><p>Finds names, numbers, documents and phrases across images, PDFs and chat exports, including in Portuguese.<\/p><\/div><div class=\"isv-aicard\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewbox=\"0 0 64 64\" class=\"isv-icon\" aria-hidden=\"true\" fill=\"none\" stroke=\"#50EDFF\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"27\" cy=\"27\" r=\"16\"\/><path d=\"M39 39l15 15\"\/><path d=\"M20 27h14M27 20v14\" stroke-opacity=\".6\"\/><path d=\"M14 44l-4 4\" stroke-opacity=\".5\"\/><\/svg><h3>Event correlation<\/h3><p>Links log entries, file activity and account actions across devices into one sequence for the analyst to verify.<\/p><\/div><\/div><\/div><\/section><section class=\"isv-sec isv-light\"><div class=\"isv-wrap isv-when\"><div><span class=\"isv-eyebrow\">When this service makes sense<\/span><h2>Preserve evidence. Reconstruct events. Inform decisions.<\/h2><ul><li>You suspect data theft, fraud or misuse of systems by an insider.<\/li><li>A security incident has been contained and management needs to know how it happened.<\/li><li>Legal counsel, HR or a regulator needs findings that can be defended.<\/li><\/ul><div class=\"isv-ctas\"><a class=\"isv-btn isv-btn--navy\" href=\"https:\/\/isoft.ao\/en\/contacto\/\">Talk to us<\/a><\/div><\/div><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/services\/05_digital-forensics_1024x699.webp\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><\/div><\/section><section class=\"isv-sec\"><div class=\"isv-wrap\"><span class=\"isv-eyebrow\">How we work<\/span><h2>Delivery with clear criteria.<\/h2><p class=\"isv-lead\">Project, recurring service or specialist engagement. The model and indicators are defined in the proposal.<\/p><div class=\"isv-how\"><div><span class=\"isv-n\">01<\/span><h3>Assess<\/h3><p>Goals, data, systems and constraints.<\/p><\/div><div><span class=\"isv-n\">02<\/span><h3>Design<\/h3><p>Scope, architecture, integrations and plan.<\/p><\/div><div><span class=\"isv-n\">03<\/span><h3>Implement<\/h3><p>Configuration, development and testing.<\/p><\/div><div><span class=\"isv-n\">04<\/span><h3>Validate<\/h3><p>Acceptance, quality and knowledge transfer.<\/p><\/div><\/div><\/div><\/section><section class=\"isv-sec isv-alt\"><div class=\"isv-wrap\"><span class=\"isv-eyebrow\">Frequently asked questions<\/span><h2>What clients ask us<\/h2><div class=\"isv-faq\"><details open><summary>Is the evidence admissible?<\/summary><p>We follow recognised acquisition and custody practices and document every step. Whether evidence is used in a legal process is decided with your counsel; our reports are written to support that.<\/p><\/details><details><summary>Can you examine phones and cloud accounts?<\/summary><p>Yes. Mobile devices, laptops, servers, Microsoft 365 and Google Workspace accounts, and exports from messaging applications.<\/p><\/details><details><summary>How confidential is the work?<\/summary><p>Engagements are covered by a confidentiality agreement, work is restricted to named analysts, and evidence is stored encrypted and returned or destroyed at the end as you instruct.<\/p><\/details><\/div><\/div><\/section><section class=\"isv-sec\"><div class=\"isv-wrap\"><span class=\"isv-eyebrow\">Related services<\/span><div class=\"isv-related\"><a class=\"isv-rel\" href=\"https:\/\/isoft.ao\/en\/servicos\/resposta-incidentes-criticos\/\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/services\/03_critical-incident-response_1024x699.webp\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><span class=\"isv-rel-body\"><span class=\"isv-n\">03<\/span><span class=\"isv-rel-title\">Critical incident response<\/span><\/span><\/a><a class=\"isv-rel\" href=\"https:\/\/isoft.ao\/en\/servicos\/blue-team-defesa-cibernetica\/\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/services\/04_blue-team-cyber-defence_1024x699.webp\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><span class=\"isv-rel-body\"><span class=\"isv-n\">04<\/span><span class=\"isv-rel-title\">Blue Team \u2014 cyber defence<\/span><\/span><\/a><a class=\"isv-rel\" href=\"https:\/\/isoft.ao\/en\/servicos\/soc-instalacoes-cliente\/\"><img loading=\"lazy\" src=\"https:\/\/isoft.ao\/wp-content\/plugins\/isoft-pages\/assets\/services\/06_on-premises-soc_1024x699.webp\" alt=\"\" width=\"1024\" height=\"699\" decoding=\"async\"><span class=\"isv-rel-body\"><span class=\"isv-n\">06<\/span><span class=\"isv-rel-title\">On-premises SOC<\/span><\/span><\/a><\/div><p class=\"isv-all\"><a href=\"https:\/\/isoft.ao\/en\/servicos\/\">All services \u2192<\/a><\/p><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":5730,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-11512","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/pages\/11512","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/comments?post=11512"}],"version-history":[{"count":0,"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/pages\/11512\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/pages\/5730"}],"wp:attachment":[{"href":"https:\/\/isoft.ao\/en\/wp-json\/wp\/v2\/media?parent=11512"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}